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Reporting a Car Accident to ICBC Dial-a-Claim Will Create a Written Record

Report car accident to ICBC


ICBC will often, through their lawyer in the personal injury litigation, cross-exam the injury claimant on any reports to the ICBC Dial-a-Claim service about a car accident. The Dial-a-Claim Representative interprets the information being conveyed over the phone and creates an internal document which is attached to the injury claimant’s file.
I have found, in my experience as a personal injury lawyer practising in British Columbia since 1995, that  the Insurance Corporation of BC consistently maintains a record of ICBC Dial-a-Claim reports for future use in personal injury litigation. This document, often referred to as the CL-75, can create practical problems and can also be helpful as an injury claimant tries to move forward in their claim for injury benefits. I have written at some length about ICBC Dial-a-Claim reports and why report a claim to ICBC Dial-a-Claim.
Today I will outline the top five pieces of information ICBC collects from a Dial-a-Claim call:
1.   The date and time of the accident;
2.  The date and time of the ICBC Dial-a-Claim call;
3.  The particulars of the injury claimant’s insurance coverage;
4.  A description of the car accident including the location, operation of street lights, and the movement of the vehicles; and
5.  Details regarding any witnesses to the accident.
An injury claimant can get a copy of their CL-75 by making a request to ICBC under the Freedom of Information laws. ICBC usually refuses to produce a copy of the other driver’s ICBC Dial-a-Claim report unless the case is in litigation.
Posted by personal injury lawyer Mr. Renn A. Holness B.A. LL.B.-

Tags: ICBC dial-a-claim, ICBC Statement, report to ICBC, what to do after a car accident

One responseReporting a Car Accident to ICBC Dial-a-Claim Will Create a Written Record

  • What to Look After – a Car Accident in British Columbia | Holness Law Group

    April 3, 2016 6:15am

    […] in BC have someone call ICBC dial-a-claim to report your accident as soon as possible for you.  The ICBC dial-a-claim representative will type down what has been said about the accident which may be used later in the lawsuit. […]

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